Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order in a timely manner. Below are the details of our shipping policy.
Processing Time
- All orders are processed within 1-3 business days.
- Orders placed after 2:00 PM (GMT) will be processed the following business day.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery in 3-5 business days.
Shipping times may vary based on your location and carrier. You’ll receive tracking information as soon as your order ships!
Payment & Checkout Options
-
Partial COD Available • Pay a Small Amount Now, Rest on Delivery
-
Prepaid orders are processed faster and may be eligible for additional benefits.
Shipping Rates
- Standard Shipping: Free on orders
Note: Shipping rates are calculated at checkout based on your location.
Order Tracking
- Once your order is shipped, you’ll receive an email with tracking details.
- If you haven't received your tracking information after 3 business days, feel free to contact us.
Missing or Lost Packages
- If your package is lost or stolen, please contact the carrier first. If you need further assistance, please get in touch with our customer service team, and we’ll help resolve the issue.
Address Accuracy
- Please ensure that your shipping address is correct at checkout. We are not responsible for packages lost due to incorrect or incomplete addresses.
Shipping Restrictions
- We do not ship to P.O. Boxes.
- Some items may have specific shipping restrictions due to size, weight, or destination.
Returns & Exchanges
- We accept returns within 30 days of delivery. Please refer to our [Return Policy] for more information.
For any queries, contact us at:
📧 support@kathnbenz.com
📞 +91-9599766695
Instagram: @kathnbenz.co.in
Feel free to customize this policy to suit your store's specific needs! You can also add additional details like handling fees, weekend processing times, or specific regional delivery information as required.